What Is User-Generated Content (UGC)? How to Use Ecommerce UGC to Increase Trust and Sales
User-generated content (UGC) is any content created by customers, users, or fans rather than a brand. It includes reviews, ratings, photos, videos, testimonials, social media posts, and unboxing content. Ecommerce businesses use UGC to build trust, provide social proof, improve customer engagement, and increase conversion rates by showcasing authentic customer experiences. What Is User-Generated Content […]